All activities expenses required to fix your online reputation e.g. advertising, PR etc. including legal expenses wherever applicable.

Payment modes are easy and simple. You could pay the whole amount at once, and for that, you will be receiving a discount on the actual amount. You could also pay in monthly installments (available only for Professionals and Small & Medium Businesses for auto debit facility mode only)

Yes, you could take the plan but that will be applicable on future incident’s. The plan will not cover your past content. You have to repair your past negative content separately.

The work will be done up to the coverage amount. But in case the work exceeds the coverage amount then you do not have to upgrade for reputation management monthly plan. You just have to pay for the work which will be beyond the coverage amount.

No, we are not offering Online Reputation Protection Plan on trial basis but we have 15 days unconditional refund policy. Which means if you aren’t happy with any of the terms and conditions defined in the scope of work. We will refund 100% of the amount with no questions asked.

If you haven’t received any negative content on the Internet or if you haven’t claimed, in that case, your coverage will be enhanced by 20% of the actual coverage cost. If the same thing re-occurs the 2nd year also, then your coverage will be enhanced by 10% of the actual coverage cost.

We are having Money Refund Policy if the customer is not sure or in case if he changes his/her mind. The whole money will be refunded without deducting a single penny. There is no refund in Individual plan,  we will refund on pro-rata basis only for professional and Small & medium business plan.

Being a new customer there is a cooling period of 2 months from the day of signing off the plan. If no claims are made during this period you are eligible for the claim else you have to pay the amount in full for any repair works comes in between.

For new customers, we keep a cooling off period of 2 months which means no claim will be considered during this tenure. If anything negative comes after this period claim will be considered.

We will take one ID proof and Address proof copy for Individual and Professional Plan for which the plan is bought. In case of Small and Medium enterprise we will need following documents:-

1. Company registration certificate, Partnership Deed, Proprietor/Director/Partner ID Proof ( Social Security Number, Passport, TAX ID No., Driving License)/ Tax registration

One copy Local Address proof ( Rental agreement, Utility bills like electricity and phone  bill maximum 3-month-old)

At the time of crisis or claim, you could directly call us and define the scope of work. You could also mail or message us on WhatsApp and let us know about the crisis or the claim you want to take.

We are available via email, phone, chat (Video, Voice) and physical address for any kind of support. You can ask your queries via email over the phone. We would love to answer them via email.